Booking Amount
Any booking amount or advance payment refund depends on the booking terms confirmed at the time of payment.
Ability EV
Refund Policy
Clear and simple refund guidelines.
Policy Overview
Refund Policy
This Refund Policy explains how refund requests are handled for Ability EV bookings, products, services, or related payments.
Important Details
Please read this information carefully.
Refund Eligibility
Refunds may be considered when a cancellation is approved, duplicate payment is made, or payment is received by mistake.
Non-Refundable Charges
Processing charges, service inspection fees, used spare parts, and completed service charges may not be refundable.
Refund Timeline
Approved refunds are processed through the original payment method within a reasonable business period, depending on bank or payment gateway timelines.
Cancellation Request
To request cancellation or refund, customers must contact Ability EV support with payment proof and booking details.
Final Decision
Ability EV reserves the right to approve or reject refund requests based on order status, service status, and applicable terms.
Booking Amount
Any booking amount or advance payment refund depends on the booking terms confirmed at the time of payment.
Refund Eligibility
Refunds may be considered when a cancellation is approved, duplicate payment is made, or payment is received by mistake.
Non-Refundable Charges
Processing charges, service inspection fees, used spare parts, and completed service charges may not be refundable.
Refund Timeline
Approved refunds are processed through the original payment method within a reasonable business period, depending on bank or payment gateway timelines.